Frequently Asked Questions
Everything you need to know about shopping with Mondays Made.
What are your shipping options and delivery times?
We offer standard and expedited shipping on all orders. Standard delivery typically takes 3-5 business days, while expedited shipping arrives within 1-2 business days. You will receive a tracking number via email as soon as your order ships.
Can I return or exchange an item?
Yes, we offer a 30-day return and exchange policy. Items must be in their original, unused condition with all tags attached. Simply visit our Returns Portal to start the process and receive a prepaid shipping label.
What payment methods do you accept?
Mondays Made accepts all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay. We also offer interest-free installment plans through Klarna and Afterpay.
How do I track my order?
Once your order is processed, you will receive a confirmation email with a direct link to our tracking page. You can also log into your account dashboard to view real-time updates on your shipment's progress.
Are your products sustainably sourced?
Quality and responsibility are at the heart of Mondays Made. We partner with ethical manufacturers and prioritize sustainable materials whenever possible to ensure our products are both durable and environmentally conscious.
Can I modify or cancel my order after it's been placed?
To ensure fast delivery, we begin processing orders immediately. You can modify or cancel your order within 60 minutes of placement by contacting our support team. After this window, the standard return process will apply.